Gartner Research

Microsoft and Salesforce.com Make Waves in the IDaaS Pool

Published: 22 August 2014

ID: G00263997

Analyst(s): Gregg Kreizman

Summary

Microsoft and salesforce.com have added IDaaS capabilities to their portfolios of platform services. These vendors' IDaaS offerings may be compelling, particularly for their established customers. PaaS vendors will grow IDaaS market share more rapidly than pure-play IAM vendors.

Table Of Contents
  • Impacts

Analysis

Impacts and Recommendations

  • Microsoft's entry into the IDaaS market provides another large vendor alternative for IDaaS customers with employee-to-SaaS use case needs
    • Multiple Components Are Currently Needed and Provided to Support Hybrid Architectures
    • Multifactor Authentication
    • Application Discovery
    • Reporting and Adaptive Access Features
    • No Social Login
  • Salesforce.com's entry into the IDaaS market can be compelling for its established customers with consumer and B2B use cases
    • Federation Support
    • No Password Vaulting and Forwarding for SSO
    • Authentication
    • Extensible Cloud Directory
    • Strong Bridge Capability to Support Provisioning, but a Lack of SaaS Connectors
    • Workflow Depth
    • Social Login
    • Reporting

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