Gartner Research

Enterprise IT Maturity, 2014: CIOs Are Seen but Not Heard

Published: 25 August 2014

ID: G00265684

Analyst(s): Colleen Young


Gartner examines its ITScore Maturity Assessment data from 2010 to 2014, analyzing for CIOs the true state of affairs and overall enterprise maturity in deploying, sustaining and strategically leveraging IT. CIOs can use these findings to build a healthier and more effective IT organization.

Table Of Contents


  • Survey Objective
  • Executive Summary of Findings
  • CIOs Can Break the Impasse Between the Enterprise and IT
  • Report Demographics
  • The Business Mindset Toward IT
  • Enterprise IT Maturity in 2014
  • The Trend — Enterprise IT Maturity Then and Now
  • Business Contribution to Enterprise IT Maturity
  • CIO Maturity Makeup — A Pattern Begins to Emerge
  • IT Functional Capability Profile in 2014
  • Pulling Back the Covers — Examining Specific Questionnaire Responses for More Insight
  • Strategy and Vision
  • Executive Leadership
  • Business and Financial Management
  • Performance Management
  • Technology Leadership and Management
  • People and Skills Management
  • Summary
  • Methodology
    • How the ITScore Methodology Drives the Variable Sample Sizes Referenced in This Report
    • Enterprise IT Maturity Looks at the Overall Effectiveness of IT and the Enterprise
    • Sampling Criteria for This Report

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