Gartner Research

Apply the Five-Stage Maturity Model to Drive Logistics Excellence Within the Supply Chain

Published: 25 August 2014

ID: G00265765

Analyst(s): David Gonzalez , Greg Aimi , James Lisica


This five-stage logistics maturity model is a guide for logistics executives to assess their organization's current capabilities, to articulate a plan for change and to support the development of a future-state vision for their logistics capabilities within the greater supply chain organization.

Table Of Contents
  • Key Challenges



  • Understand What Logistics Means for Your Business
  • Use Gartner's Maturity Model to Improve Your Logistics Capability
  • Determine Your Stage Based on Different Dimensions of Maturity
  • Develop a Plan to Move From One Stage to the Next
    • First Step: Assess Your Current Capabilities
    • Moving From Stage 1 to Stage 2
    • Moving From Stage 2 to Stage 3
    • Moving From Stage 3 to Stage 4
    • Moving From Stage 4 to Stage 5
  • Shift Your Emphasis, Depending on the Maturity Stage

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