Gartner Research

How to Cope With a Changing Enterprise PC Vendor Landscape

Published: 26 August 2014

ID: G00261908

Analyst(s): Gary Spivak, Stephen Kleynhans, Leslie Fiering

Summary

Three large OEMs (Dell, HP and Lenovo) are developing long-term strategies to reduce their dependence on the PC market and to make this market more profitable. IT leaders should conduct semiannual PC OEM "health checks" on each OEM in the financial, organizational, support and strategy areas.

Table Of Contents

Analysis

  • Dell
    • Strategy
    • Gartner Client Complaints
    • Recommendations for Dell Customers
    • Challenges
  • HP
    • Strategy
    • Gartner Customer Complaints
    • Challenges
    • Recommendations for HP Customers
  • Lenovo
    • Strategy
    • Gartner Client Complaints
    • Challenges
    • Recommendations for Lenovo Customers

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