Gartner Research

Market Guide for Providers of Premium User Experience Design Services

Published: 26 August 2014

ID: G00262580

Analyst(s): Richard Fouts, Julie Hopkins

Summary

With so much innovation being driven by a reimagined user experience, demand from marketing executives for premium experience design services is increasing. We share our industry observations and provide highlights of representative players.

Table Of Contents

Market Definition

Market Direction

  • Early Demand Was Niche Oriented
  • User Experience Design Now Impacts Every Sector
  • Looking Ahead: Experience-Changing Technologies

Market Analysis

  • Building a Business Case for Premium User Experience
  • Provider Landscape
  • Provider Offerings

Representative Vendors

  • Adaptive Path
    • Engaging With Adaptive Path
    • Partial Client List
    • Future Direction
  • Blink
    • Engaging With Blink
    • Partial Client List
    • Future Direction
  • Continuum
    • Engaging With Continuum
    • Partial Client List
    • Future Direction
  • Critical Mass (Omnicom)
    • Engaging With Critical Mass
    • Partial Client List
    • Future Direction
  • EffectiveUI (WPP)
    • Engaging With EffectiveUI
    • Partial Client List
    • Future Direction
  • Frog
    • Engaging With Frog
    • Partial Client List
    • Future Direction
  • Nectar
    • Engaging With Nectar Design
    • Future Direction
  • Razorfish (Publicis Groupe)
    • Engaging With Razorfish
    • Partial Client List
    • Future Direction
  • Isobar
    • Engaging With Isobar
    • Partial Client List
    • Future Direction
  • TandemSeven
    • Engaging With TandemSeven
    • Partial Client List
    • Future Direction
  • Usability Sciences
    • Engaging With Usability Sciences
    • Partial Client List
    • Future Direction

Market Recommendations

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