Gartner Research

IT Market Clock for IT Operations Management, 2014

Published: 27 August 2014

ID: G00263439

Analyst(s): Robert Naegle, Jeffrey Brooks

Summary

IT I&O leaders must know when to determine when to invest in or divest from ITOM technologies. Maturity and commoditization levels of assets are important when building architecture road maps, negotiating pricing, planning divestitures and managing technology portfolios.

Table Of Contents

Analysis

  • What You Need to Know
  • The IT Market Clock
    • Useful Market Life
    • Commoditization
    • Market Life and Commoditization Measures
    • IT Market Clock Changes for 2014
  • IT Market Clock Recommendation Summary
  • Market Background
  • Supplier Landscape
  • Asset Class Profiles
    • Advantage Quadrant
    • Choice Quadrant
    • Cost Quadrant
    • Replacement Quadrant

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