Gartner Research

Become a Cloud Enabler by Following Our Eight Steps to Hybrid IT

Published: 09 September 2014

ID: G00259266

Analyst(s): Thomas Bittman


With cloud computing usage growing rapidly, the role of I&O must expand to ensure the most effective and efficient use of cloud offerings. These eight steps teach I&O professionals how to act as internal cloud service brokers and facilitate a successful transition to hybrid IT.

Table Of Contents
  • Key Challenges



  • Step No. 1: Start on the Right Foot — Focus on Acceleration, Value and Protection
  • Step No. 2: Build Cloud Provider Expertise
  • Step No. 3: Offer Cloud Provider Relationship Management
  • Step No. 4: Establish a Cloud Provider Usage Portal and Passive Monitoring
  • Step No. 5: Implement Active, Policy-Based Usage Monitoring
  • Step No. 6: Provide Value-Added Broker Services on Top of Cloud Service Offerings
  • Step No. 7: Provide Value-Added Broker Services Between Cloud Service Offerings
  • Step No. 8: Abstract Cloud Providers Behind a Portal

Gartner Recommended Reading

©2021 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates. This publication may not be reproduced or distributed in any form without Gartner’s prior written permission. It consists of the opinions of Gartner’s research organization, which should not be construed as statements of fact. While the information contained in this publication has been obtained from sources believed to be reliable, Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartner research may address legal and financial issues, Gartner does not provide legal or investment advice and its research should not be construed or used as such. Your access and use of this publication are governed by Gartner’s Usage Policy. Gartner prides itself on its reputation for independence and objectivity. Its research is produced independently by its research organization without input or influence from any third party. For further information, see Guiding Principles on Independence and Objectivity.

Already have a Gartner Account?

Purchase this Document

To purchase this document, you will need to register or sign in above

Become a client

Learn how to access this content as a Gartner client.