Gartner Research

Meeting the Challenges of Apple iOS Device Lockdown

Published: 09 September 2014

ID: G00264132

Analyst(s): Ken Dulaney, Rob Smith, Chris Silva

Summary

IT leaders have situations where iPhones, iPads and iPods require lockdown, where the device and apps are tightly controlled by management functions. Apple continues to improve native capabilities to lock down iOS devices, but it remains an imperfect enterprise solution.

Table Of Contents
  • Key Challenges

Introduction

Analysis

  • Understand Key Concepts in Locking Down iOS Devices
    • Apple IDs — the Basis of Management
    • Regular Apple ID
    • Administrator Apple ID
    • MDM User ID (a non-Apple Term)
    • iOS Configuration Profiles
    • Lockdown Modes
    • Apple's VPP
    • Unintended Consequence of Conflicting Policies and Settings
  • Use Key Tools to Configure a Lockdown Device
    • EMM/MDM Tools
    • Managing an Enterprise App Store, With VPP and EMM/MDM
    • Benefits and Limitations of the Apple Configurator
  • Be Aware of Some Limitations in iOS Device Lockdown
    • OS Update Control Remains an Unresolved Management Issue in iOS

Example

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