Gartner Research

Corporate Demand Will Make Advanced Payment Services a Key Competitive Differentiator for Banks

Published: 10 September 2014

ID: G00269068

Analyst(s): Fabio Chesini

Summary

Corporate customers of banks need help managing their working capital and reducing operational risk. Bank CIOs should enable POBO and COBO services to ensure that they address this increasingly critical market requirement.

Table Of Contents
  • Impacts

Analysis

  • POBO and COBO: An Overview

Impacts and Recommendations

  • Corporate customers are demanding that banks and their CIOs deliver rationalization and centralization of payment flows that enable them to optimize their working capital
  • Corporation executives need to rationalize that the use of local accounts presents banks with a new competitive threat
  • Bank CIOs must deliver the persistent, standard information their corporate customers need to streamline reconciliation and operational support

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