Gartner Research

Resource Management for Portfolio Management: Walk Before You Run

Published: 22 September 2014

ID: G00270045

Analyst(s): Donna Fitzgerald, Robert Handler


Project resource managers struggle with getting the most out of their IT resources. Remedial capacity planning (crawl before you walk) alleviates the major pains, but still falls short of the greater efficiency, effectiveness and agility that comes from more advanced resource management.

Table Of Contents


  • Practical Resource Management: You Have to Learn to Crawl Before You Can Walk or Run


  • The Walk Approach: Getting the Right Resources to the Right Projects
    • Step 1: Validate Readiness or Provide Evidence That You Really Have Learned to Crawl
    • Step 2: Understand Your Environment
    • Step 3: Do the "Touchy-Feely" Stuff
    • Step 4: Understand Capacity
    • Step 5: Understand Demand
    • Step 6: Manage Capacity and Demand
    • A Note About Agile, Scrum and Maintenance

Case Study

  • Appendix

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