Gartner Research

Healthcare Megasuite Vendors' Core Competencies Spell the Difference Between Market Leadership and Failure

Published: 23 September 2014

ID: G00270332

Analyst(s): Thomas J. Handler, M.D., Zafar Chaudry, M.D., Vi Shaffer


Delivered functionality is not enough to determine whether a megasuite vendor will help an HDO succeed or guarantee that it be a fruitful long-term relationship. HDO CIOs must ensure that megasuiters have built a true core competence in complex applications system development, starting with agile.

Table Of Contents


  • Healthcare Megasuite Series: Leveraging Vendors in a Rapidly Changing Landscape
  • Introduction to Core Competencies
    • Application Development/Software Engineering as the Core Competency
    • Strong and Cohesive Application Development
    • Agile Development Methodology, and Other Advanced Application and Analytics Development Techniques Adoption
    • A Comprehensive Environment for Release Testing
    • Incorporating Mobile Into Application Development
    • Implementation
    • Timely Delivery
    • Process Improvement Methodology
    • Program Management Capability
    • Model Plan for Implementation
    • Performance Metrics
    • Continuous Process Improvement
    • Training and Support
  • Conclusion

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