Gartner Research

Best Practices to Drive Cost and Value Optimization in End-User Computing

Published: 25 September 2014

ID: G00269829

Analyst(s): Federica Troni


End-user computing is going through deep transformations. As new work styles and tools and higher levels of mobility are adopted, there are areas of significant new cost as well as opportunities for savings for IT leaders.

Table Of Contents
  • Key Challenges



  • Adjust Your PC Procurement Strategies to Reflect Current Market Conditions and Hardware Reliability Improvements, and to Reduce TCO
  • Use Gartner's TCO Framework to Determine What Is the Relative Cost of Owning Different Device Types; Examine Cost-Saving Opportunities Achievable by Managing Endpoints in Different Ways or by Moving to Alternative Architectures
  • Assess Your Organization's Dependency on Windows and Office, and the Cost and Complexity of Migrating to or Embracing Alternatives
  • Set Realistic Expectations, as Less Than 50% of BYOD Programs Actually Achieve Cost Savings
  • Ensure Stakeholders Responsible for Procuring and Supporting Mobile Devices and Applications Are Familiar With a Wide Range of Cost-Saving Options

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