Gartner Research

Supply Management Essentials: Use Supplier Performance Management to Achieve Success

Published: 29 September 2014

ID: G00263370

Analyst(s): Ray Barger Jr, Richard Adams


Supply management organizations have a fundamental responsibility to ensure high levels of supplier performance. Chief procurement officers and their staffs must improve their capabilities in supplier performance management to meet these goals and objectives.

Table Of Contents
  • Key Challenges



  • Link and Align Stakeholder Priorities and Initiatives With Supplier Performance Management
  • Ensure Your Contract Life Cycle Management and Master Supply Agreements Are Aligned With Supplier Performance so That All Parties Understand What High Performance Looks Like
  • Involve Stakeholders in Supplier Performance Management Development, Revision and Reporting
  • Look for Opportunities to Align Supplier Performance With Key Corporate Initiatives

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