Gartner Research

Strengthen Fleet Operations by Embracing Supply Chain Complexity and Exceeding Customer Expectations

Published: 30 September 2014

ID: G00269659

Analyst(s): Bart De Muynck

Summary

Fleet operators have to contend with growing customer demand, increasingly complex networks and rising operating costs. This research addresses these challenges and considers vehicle routing and scheduling technology as a way to improve key fleet processes.

Table Of Contents
  • Impacts

Analysis

Impacts and Recommendations

  • Rising customer expectations and their changing demands are placing increasing pressure on fleet operators to offer greater flexibility, meet shorter delivery lead times and narrow delivery windows
  • Fleet operators are confronted with increasingly difficult operating conditions such as rising and volatile costs, driver shortages, and government mandates, compounding the need for more efficient transportation planning and execution
  • Fleet operators must cope with an increased environmental awareness (and, in some cases, face carbon taxes), driving the demand for alternative solutions to lower their carbon footprints
  • Logistics software vendors have embraced these challenges to create significant updates to vehicle routing and scheduling solutions, driving adoption

Gartner Recommended Reading

©2020 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates. This publication may not be reproduced or distributed in any form without Gartner’s prior written permission. It consists of the opinions of Gartner’s research organization, which should not be construed as statements of fact. While the information contained in this publication has been obtained from sources believed to be reliable, Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartner research may address legal and financial issues, Gartner does not provide legal or investment advice and its research should not be construed or used as such. Your access and use of this publication are governed by Gartner’s Usage Policy. Gartner prides itself on its reputation for independence and objectivity. Its research is produced independently by its research organization without input or influence from any third party. For further information, see Guiding Principles on Independence and Objectivity.

Already have a Gartner Account?

Become a client

Learn how to access this content as a Gartner client.