Gartner Research

Survey Analysis: CSCOs Must Influence Strategy Through Leadership or Be Left Behind

Published: 30 September 2014

ID: G00269508

Analyst(s): Dana Stiffler , Michael Burkett , Michael Dominy , Pam Fitzpatrick, Ken Chadwick


Without focused efforts to develop mature capabilities and change the perception of supply chain within the enterprise, CSCOs will be left out of the CEO's plans to drive business growth. Results from Gartner's 2014 CSCO survey provide insights on the differences between leaders and laggards.

Table Of Contents

Survey Objective

Data Insights

  • Organizational Perceptions Exist That Can Delay a CSCO's Demand-Driven Transformation and Growth Initiatives as Only 21% of Functional Peers See Supply Chain as a Growth Driver.
  • CSCOs Using a Supply Chain COE Report They More Often Exceed Financial Business Goals and Deploy Advanced Supply Chain Techniques Than Peers Without a COE.
  • CSCOs Identified Understanding Customer Demand and Expanding Products to New Markets as Top Opportunities. Cybersecurity Is the Top Risk Concern Aligning to CEO Digital Investment Plans.
  • CSCOs Are Investing in New Capabilities to Drive Growth. Still, Reliable Operations Remain the Immediate Priority, With 48% Listing Quality of Product Supply as the Top Spending Priority Today.
  • Methodology

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