Gartner Research

Retail Banking Is Not Dead Yet

Published: 03 October 2014

ID: G00270077

Analyst(s): Kristin Moyer

Summary

Nonbanks are changing the rules of digital banking, leading many to question the relevance of retail banks. The days of bank bashing should end. Few nonbanks have sustainable business models, and banking CIOs can take advantage of this situation.

Table Of Contents
  • Impacts

Analysis

Impacts and Recommendations

  • Many nonbanks will be acquired at a discounted price or go out of business, providing opportunities for banking CIOs to acquire executive and technical talent
  • Nonbanks can be attractive acquisition targets for banks, and can accelerate the transition to software-defined application services for CIOs
  • The pressure for retail bank CIOs to accelerate digital transformation will increase, even though many nonbanks will effectively exit the market

Gartner Recommended Reading

©2020 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates. This publication may not be reproduced or distributed in any form without Gartner’s prior written permission. It consists of the opinions of Gartner’s research organization, which should not be construed as statements of fact. While the information contained in this publication has been obtained from sources believed to be reliable, Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartner research may address legal and financial issues, Gartner does not provide legal or investment advice and its research should not be construed or used as such. Your access and use of this publication are governed by Gartner’s Usage Policy. Gartner prides itself on its reputation for independence and objectivity. Its research is produced independently by its research organization without input or influence from any third party. For further information, see Guiding Principles on Independence and Objectivity.

Already have a Gartner Account?

Become a client

Learn how to access this content as a Gartner client.