To grasp the digital opportunity, incrementally improving IT performance isn’t enough. Enterprises and their CIOs need to “flip” from old to new in terms of information and technology leadership, value leadership and people leadership.
- Key Question
- Opportunities and Challenges
- How This Report Will Help
- Digital has moved to center stage. Have you?
- Flip information and technology leadership from "legacy first" to "digital first"
- Flip value leadership from what's visible to what's valuable
- Flip people leadership from control to vision
Digital Has Moved to Center Stage. Have You?
- Digital increasingly determines the winners — and the losers
- The nexus has moved to center stage
- CIOs have the opportunity to be digital leaders
- Seizing the opportunity means flipping long-held behaviors and beliefs
Flip Information and Technology Leadership From "Legacy First" to "Digital First"
- Make space to flip information and technology through simplification
Flip Value Leadership From What's Visible to What's Valuable
- Expose three types of investments: Fear, fact and faith
Flip People Leadership From Control to Vision
- Make time to flip leadership
Conclusion: It's Time to Act
Appendix: Case Studies
- The role of digital in winning an election for the Bharatiya Janata Party of India
- Crutchfield Corporation is using digital to turn constraints into advantages
- Transforming DBS ahead of the digital curve
- Using digital to uncover new value at the Massachusetts Office of the State Auditor
- Natura Cosmetics uses digitalization to achieve a "triple bottom line"
- Culture drives digital success at Quicken Loans
- Stepping up value management at ServiceCo
- Spring Airlines relies on continual, technology-driven innovation
- At Volvo Cars, the CIO takes a digital leadership role
- The 19 cultural "ISMs" of Quicken Loans
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