Gartner Research

Six Best Practices to Integrate Mobility Into IT Organizations

Published: 08 October 2014

ID: G00269173

Analyst(s): John Rivard, Leslie Fiering

Summary

Mobility's rapid growth, constant churn and proliferation throughout the enterprise are creating challenges for IT organizations. CIOs, IT I&O managers, security managers, and architects must take active steps to integrate mobility fully into all IT operations and processes.

Table Of Contents
  • Key Challenges

Introduction

Analysis

  • Establish a Cross-Functional Mobility Oversight Team or Leverage an Existing MCoE
    • Identify All Mobile Stakeholders, Both Inside and Outside of IT
    • Establish Governance and Review Policy
    • Act as a Liaison Between LOBs and the CIO's Office for Two-Way Communications
  • Align Wireless Networking With Existing IT Network Operations Groups
  • Embrace Agile Mobile Development
  • Make Mobile Risk Analysis a Core Security Skill Set
  • Integrate End-User Support for Mobile Platforms With Existing IT End-User or Client Computing Processes
  • Re-examine Core Infrastructure Team Operations Assumptions in Light of Mobility Impacts

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