Gartner Research

Best Practices for Measuring Postmodern ERP Project Performance

Published: 08 October 2014

ID: G00269972

Analyst(s): Pat Phelan, Andy Kyte

Summary

It used to be that ERP projects were monolithic undertakings that could take years to implement. Not anymore. CIOs and ERP leaders must identify metrics that reflect the project approach, methodology and technologies being deployed if they hope to keep pace with the digital world.

Table Of Contents
  • Key Challenges

Introduction

Analysis

  • Establish ERP Project Execution Metrics That Reflect the Bimodal Nature of Work When a Mix of Development Approaches Are Used
  • Establish Project Execution Metrics for Service Levels When SaaS Components Are Included in the ERP Project Scope

Appendix

  • Development Methodologies Attributes

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