Gartner Research

Survey Analysis: Customers Rate Their BI Platform Vendor, 2014

Published: 09 October 2014

ID: G00262301

Analyst(s): Rita Sallam, Josh Parenteau

Summary

Based on customer surveys conducted on BI and analytics platforms, this research will alert BI leaders to the customer experiences of professionals across 42 vendors.

Table Of Contents

Survey Objective

Data Insights

  • Customer Experience and Plans for the Future
  • Customer Experience and Key Buying Requirements
  • Customer Experience and Upgrade Difficulty
  • Customer Experience With BI Platform Integration
  • Methodology

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