Gartner Research

Survey Analysis: Customers Rate Their BI Platform Functionality, 2014

Published: 09 October 2014

ID: G00262302

Analyst(s): Josh Parenteau, Rita Sallam


Based on customer surveys conducted on BI and analytics platforms, this research will alert BI leaders to the strengths and weaknesses of BI products. It highlights specific functional assessments and how they relate to key buying requirements.

Table Of Contents

Survey Objective

Data Insights

  • Overall Ratings and Use of Functionality
  • Comparison of Key Buying Requirements
    • Product Ratings, Ease of Use and Complexity of Use
    • Product Ratings, Ease of Use, Deployment Size and Achievement of Business Benefits
    • Upgrade Difficulty, Ease of Use, Deployment Size and Achievement of Business Benefits
    • Upgrade Difficulty, Deployment Size and Product Quality
    • Upgrade Difficulty, Deployment Size and Extent of Platform Integration
    • Product Capability, Deployment Size and Platform Performance
  • Individual Functional Ratings and Extent of Use Score
    • Information Delivery
    • Analysis
    • Integration
  • Methodology

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