Gartner Research

Evaluation Criteria for Enterprise Content Management

Published: 10 October 2014

ID: G00261900

Analyst(s): Darin Stewart

Summary

Enterprise content management is a complex discipline and crowded market with many competing vendors and solutions. This document outlines the evaluation criteria that will help organizations differentiate between products and select the most appropriate solution for their needs.

Table Of Contents

Evaluation Criteria

  • Library Services
    • Required
    • Preferred
    • Optional
  • Record Services
    • Required
    • Preferred
    • Optional
  • Content Creation and Capture
    • Required
    • Preferred
    • Optional
  • Metadata Management
    • Required
    • Preferred
    • Optional
  • Workflow and Business Process Management
    • Required
    • Preferred
    • Optional
  • Navigation and Search
    • Required
    • Preferred
    • Optional
  • Security and Access Control
    • Required
    • Preferred
    • Optional
  • Architecture and Integration
    • Required
    • Preferred
    • Optional

Using the Criteria Toolkit

Notes

Gartner Recommended Reading

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