Gartner Research

Best Practices for Leveraging Office 365 to Enable Mobile Productivity

Published: 14 October 2014

ID: G00263413

Analyst(s): Mark Cortner


In an effort to support a cloud- and mobile-first collaboration strategy, enterprises are contemplating Office 365. A successful implementation requires that technical professionals understand how Office 365's mobile app and browser-based access capabilities vary across smartphones and tablets.

Table Of Contents


  • Scope
  • Setting Context: Mobile Devices and Mobile Productivity
  • Mobility and Office 365's Velocity of Change Will Challenge Microsoft and IT
  • Mobile App, Browser and Device Combinations Determine Office 365 Capabilities
  • How Each Office 365 Service Offering Supports Mobile Productivity
    • Exchange Online
    • SharePoint Online
    • OneDrive for Business
    • Lync Online
    • Yammer
    • Office Application Suite
  • Summary Analysis: Office 365 Mobile Productivity Support by Device
  • Strengths
  • Weaknesses


  • Link Mobility, Office 365 and Mobile Collaboration Strategies
  • Identify Critical Office 365 Services by Role, and Align Mobile Access Options
  • Set Clear Expectations on Differences Between Desktop and Mobile Experiences
  • Create Internal FAQs to Help Users Understand Their Use-Case Scenarios

The Details

  • The Composite Device: Using Different Devices for Different Tasks
  • Mobile-First Enterprise IT Strategy Silver Bullet: Deliver Tiers of Value

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