Gartner Research

Prioritize the Demands of Key Stakeholders to Achieve Greater PMO Value and PPM Maturity

Published: 15 October 2014

ID: G00269419

Analyst(s): Mbula Schoen , Donna Fitzgerald


PMO leaders can help realize the PMO's core value by balancing the competing demands of their disparate stakeholders. However, PMO leaders often get so lost in low-level activity and mountains of reporting. When they don't satisfy any stakeholders, the value created by their role will be very small.

Table Of Contents
  • Key Challenges


  • Developing the Mental Model of a Servant Leader


  • Meet the Needs of Projects
    • Step 1 — Better Resource Management
    • Step 2 — Just Enough Processes
    • Step 3 — The Right Tools
  • Meet the Needs of Project Managers
    • Tailor to Your Organization's Maturity Level
  • Meet the Needs of Executives
  • Meet the Needs of the Company
    • Knowledge and the Social Network
    • Innovation and Adaptation
    • Risk Management and Fiduciary Responsibility to Shareholders
  • Conclusion

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