Gartner Research

Prioritize the Demands of Key Stakeholders to Achieve Greater PMO Value and PPM Maturity

Published: 15 October 2014

ID: G00269419

Analyst(s): Mbula Schoen, Donna Fitzgerald

Summary

PMO leaders can help realize the PMO's core value by balancing the competing demands of their disparate stakeholders. However, PMO leaders often get so lost in low-level activity and mountains of reporting. When they don't satisfy any stakeholders, the value created by their role will be very small.

Table Of Contents
  • Key Challenges

Introduction

  • Developing the Mental Model of a Servant Leader

Analysis

  • Meet the Needs of Projects
    • Step 1 — Better Resource Management
    • Step 2 — Just Enough Processes
    • Step 3 — The Right Tools
  • Meet the Needs of Project Managers
    • Tailor to Your Organization's Maturity Level
  • Meet the Needs of Executives
  • Meet the Needs of the Company
    • Knowledge and the Social Network
    • Innovation and Adaptation
    • Risk Management and Fiduciary Responsibility to Shareholders
  • Conclusion

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