Gartner Research

Best Practices for Healthcare CIOs When Strategic Vendors Are Acquired

Published: 16 October 2014

ID: G00270340

Analyst(s): Robert H. Booz, Thomas J. Handler, M.D.


Healthcare technology companies often are acquisition targets; while there can be benefits for vendors, end-user organizations' experiences may be less positive. As acquisitions are commonplace, healthcare CIOs need the skills to deal appropriately with a change in ownership of a strategic vendor.

Table Of Contents
  • Key Challenges



  • Conduct a Comprehensive Evaluation of Your Organization's Reliance on the Strategic Vendor's Applications or Services
  • Obtain a Detailed Product Road Map From the Acquiring Vendor and Carefully Monitor Postacquisition Execution of Its Plans
  • Scrutinize Key Product-Related Data Points, and Leverage Uncertainty in Negotiations With Strategic Vendors
  • Develop Contingency Plans to Prepare for Potential Problems
  • Appendix
    • Potential Impact of an M&A Event of a Strategic Vendor

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