Gartner Research

Forecast Analysis: IT Services, Worldwide, 3Q14

Published: 20 October 2014

ID: G00266781

Analyst(s): Morgan Yeates, Helen Huntley , Bob Igou, Susan Tan , Dean Blackmore


After minor adjustments to the forecast, the 2014 global growth rate stayed at 3.8% in U.S. dollars (4.0% in constant currency). Changing business environments and the cloud will help to sustain a longer-term compound annual growth rate of 4.2% (in U.S. dollars), compared with 4.3% in 2Q14.

Table Of Contents
  • Overview
  • Companion Documents

Forecast Data

Market Impact

  • Consulting and Implementation: Consulting Strong in Complex New Business Environments
  • IT Outsourcing: Cloud Spending Set to Rise, and Hybrid Deals Increasingly Important to Growth
  • BPO: Rapid Rise in New Cloud-Based Business, and a Potential Challenge From Near Field Communication
  • Product Support Services: Software Penetration Still Low in Latin America


  • General
    • Buyers
  • Consulting and Implementation
    • Technology
    • Buyers
  • ITO
    • Technology
    • Competitive Environment
    • Buyer Demand
  • BPO
    • BPaaS Adoption Trends
    • Recession Overhang in the U.S.
  • Product Support Services
    • Historical Composition of Software Product Sales

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