Gartner Research

Implement the Hierarchy of Supply Chain Metrics With a Performance Management Architecture

Published: 21 October 2014

ID: G00270620

Analyst(s): Debra Hofman


Implementing the Hierarchy of Supply Chain Metrics involves changes to metrics, processes, tools, people and governance structure. This research outlines steps COE leaders can take to make these changes.

Table Of Contents
  • Key Challenges



  • Develop a Plan
  • Start With the Metrics
  • Embed the Metrics in the Right Processes
  • Coordinate With Technology Plans
  • Plan to Manage the Change
  • Design the Initial Approach and Ongoing Governance Structure
  • Conclusion

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