Gartner Information Technology Research

Gartner Magic Quadrant for Managed Machine-to-Machine Services


The use of managed M2M service providers is important to plan and deploy digital business solutions. Sourcing executives should consider the 13 evaluated providers, which vary by geographic coverage and service breadth. These providers collectively manage over 70 million cellular M2M connections.

Published: 21 October 2014

ID: G00263526

Analyst(s): Eric Goodness , King-Yew Foong, Katja Ruud , Jouni Forsman

Table Of Contents

Market Definition/Description

  • Provider Models
    • M2M Service Providers
    • Communications Service Providers
    • M2M Service Aggregators

Magic Quadrant

  • Vendor Strengths and Cautions
    • Aeris
    • Arkessa
    • AT&T
    • Deutsche Telekom
    • Eseye
    • Kore Telematics
    • KPN
    • Orange
    • RacoWireless
    • Telefonica
    • Verizon
    • Vodafone
    • Wyless
  • Vendors Added and Dropped
    • Added
    • Dropped

Inclusion and Exclusion Criteria

Evaluation Criteria

  • Ability to Execute
    • Product or Service
    • Overall Viability
    • Sales Execution/Pricing
    • Market Responsiveness/Record
    • Marketing Execution
    • Customer Experience
    • Operations
  • Completeness of Vision
    • Market Understanding
    • Marketing Strategy
    • Sales Strategy
    • Offering (Product) Strategy
    • Business Model
    • Vertical/Industry Strategy
    • Innovation
    • Geographic Strategy
  • Quadrant Descriptions
    • Leaders
    • Challengers
    • Visionaries
    • Niche Players


Market Overview

  • Global Trends in Managed M2M Services
    • Customers That Invest in Managed M2M Services Are Believers
    • Security Can No Longer Be Ignored in the Acquisition of Managed M2M Services
    • M2M Services Key to Enabling IoT, OT and Digital Business Solutions
  • Regional Drivers for Managed M2M Communications Service Adoption
  • Regional Inhibitors for the Adoption of Managed M2M Services
  • Common Observations on Buying Centers and Sponsors of Managed M2M Services

Gartner Recommended Reading

  • Ability to Execute
  • Completeness of Vision

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