Gartner Research

Stepping Up Value Management at ServiceCo

Published: 22 October 2014

ID: G00271531

Analyst(s): Dave Aron , Graham Waller , Lee Weldon


The Vice President IT of ServiceCo decided to improve value management and benefits realization by taking a three-step approach. He built a team of "value engineers" first, added value model checkpoints to projects next and then instituted quarterly or semiannual harvesting reviews for projects.

Table Of Contents

Case Study

  • A Need to Focus on Value
  • A Three-step Approach
  • Lessons From the Early Phases

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