Gartner Research

DCIM Tools: Selection Criteria

Published: 29 October 2014

ID: G00248492

Analyst(s): Jay E. Pultz


DCIM vendors offer a bewildering array of products and options. Our best practice entails first evaluating DCIM vendors, products, and environment fits separately — then combining the three evaluations into a single "score."

Table Of Contents
  • Key Challenges



  • To Evaluate DCIM Vendors, Customize Our DCIM Magic Quadrant to Your Situation
    • Customer Experience: Always Obtain Customer References and, in Most Cases, Insist on a Proof of Concept
    • Market Responsiveness/Pricing: Choose Your Best Pricing Option and Ensure That There Are No "Hidden" Costs
  • To Evaluate DCIM Tools, Determine Your "Critical Capabilities"
  • Select a DCIM Tool That Best Conforms to Your Environment
    • Determine Which DCIM Tools Fit Your Market Segment
    • Determine Who Will Be Using the DCIM Tool
    • Assess Best Fit to Your Data Center Environment
    • Ascertain Your DCIM Entry Point
    • Recognize That DCIM Is Not a Stand-Alone Tool; What Support Service Do You Need?
  • Use Gartner's Overall Scoring Mechanism to Combine Vendor, Product and Environment Evaluations

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