Gartner Research

Surviving an Infor Software Audit

Published: 30 October 2014

ID: G00264966

Analyst(s): Victoria Barber, Joseph Neapolitan


Infor has always performed software audits. To avoid expensive, unbudgeted noncompliance fees, software asset managers must carefully prepare because a lack of detailed records for software license agreement terms, usage and metrics will make Infor audits strained and costly.

Table Of Contents
  • Key Challenges


  • As Infor Grows Its Software Portfolio, Your Audit Exposure Increases
  • Audits Validate Conformance to License Entitlement


  • Determine Audit Rights By Reviewing Agreements
    • Carefully Consider the Implications of Using Third-Party Auditors
    • Effective Nondisclosure Agreements and Information Management Are Crucial
  • Internal Software Audit Governance Improves Audit Quality
    • Cooperate to Minimize the Operational Impact of Audit Activity
    • Complete and Accurate Entitlement Records Are Key to Audit Success
    • Third-Party-Provided Tools or Scripts Must Be Tested Prior to Use
  • Take Action on These Issues to Manage and Prove Compliance
    • Review Your Infor Licensing Position With These Key Areas of Risk in Mind
    • Two High-Risk Areas That Can Cause Noncompliance
  • What to Expect When Resolving Compliance Issues
    • Audit Penalties Can Take Many Forms

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