Concur's travel expense capabilities will likely persist and country-specific capabilities increase. From the travel and invoice automation side, we expect these to be maintained; but the level of investment and commitment to future functionality may see changes.
Impacts and Recommendations
- If the acquisition of Concur is successful, Concur customers using expense management will likely see increased country-specific functionality and compliance, as well as better integration to SAP's portfolio of on-premises ERP and cloud ERP products
- If the acquisition of Concur is successful, Concur customers should expect the existing BI platform and strategy with IBM Cognos to remain in place, but they should expect more native SAP components to be offered as alternatives over time
- If the acquisition of Concur is successful, Concur customers should expect SAP's TEM development to be prioritized toward the Concur platform, but SAP's existing expense reporting products are likely to be maintained
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