Microsoft's release of the Surface Pro 3 has sparked enterprise interest; however, it also raises questions about Microsoft's capabilities as an enterprise hardware provider. Standardizing on Surface Pro 3 in the enterprise will require support from third-party suppliers and support for Windows 8.1.
Impacts and Recommendations
- Microsoft's release of Surface Pro 3, a unique and competitive two-in-one PC, has created significant interest among corporate buyers
- Microsoft's move into the enterprise hardware market raises questions about its ability to support enterprise-class hardware
- Narrow and Incomplete Product Family
- Selective Global Coverage With Slow International Rollouts
- Poor Track Record for Product Consistency and Longevity
- Inability to Provide Hardware Integration Services Directly
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