Gartner Research

Redefine, Reorganize, Revamp and Rebrand Your BICC to Shift Focus to Analytics

Published: 10 November 2014

ID: G00270091

Analyst(s): Ehtisham Zaidi , Josh Parenteau


Business intelligence competency centers exist in many organizations but few achieve the fundamental goal of connecting solution delivery to decisions through analytics. BI and analytics leaders need to redefine the BICC to support more impactful use cases aimed at improving business performance.

Table Of Contents
  • Key Challenges



  • Redefine Your Strategy to Increase BI Relevance to the Business
    • Focus on Business Decision Optimization
  • Reorganize the BI Team and Formalize Program Sponsorship
    • Reorganize for Success
  • Revamp Your Technology Portfolio, Processes and Skills to Fully Leverage Analytics
    • Functions Required in a Modern BICC
    • New Skills and Roles Are Needed
  • Rebrand the BICC to Focus on Innovation and Business Process Transformation

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