Gartner Research

Building the Boundless Intranet for a Digital Workplace

Published: 12 November 2014

ID: G00262360

Analyst(s): Jim Murphy


The demands of a digital workplace render conventional intranets obsolete. Intranet program leaders must redefine the intranet's role, adapt governance and management models, and rearchitect for pervasive employee portals.

Table Of Contents
  • Impacts


Impacts and Recommendations

  • The digital workplace requires intranet program leaders to redefine their intranet's role
  • Modern intranets require intranet program leaders to have a flexible, adaptive approach to governance and management
  • Modern work requires intranet program leaders to create collaborative networks, not just internal websites
  • Defining the Intranet's Current and Future Roles
  • Going Beyond B2E
  • Overcoming Social Aversion
  • Transcending the Cycle of Intranet Failure

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