Gartner Research

Digital Business Requires IT Leaders to Make Big Changes

Published: 14 November 2014

ID: G00269260

Analyst(s): Daryl Plummer , Janelle Hill


The disruption triggered by digital business is fluid and nonstop, with massive potential for innovation and destruction. By making big changes in themselves, IT leaders can master fluid change as a proactive response to fluid disruption and become catalysts for big changes in the business itself.

Table Of Contents
  • Impacts


Impacts and Recommendations

  • Digitalized assets, channels and capabilities are more easily manipulated than their physical equivalents, enabling a faster rate of innovation for business and IT leaders who partner to exploit digitalization, rather than being overwhelmed by it
  • The fluid disruption of digitalization will outpace the abilities of business and IT leaders, in large organizations especially, to react and minimize disruption to their own business operations
  • The instability unleashed by digital business will force business and IT leaders to adopt a design-for-change mentality, as traditional IT and management approaches designed for a different and a more stable era are rendered obsolete

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