Gartner Research

Build Operations Value Into Smart City Deployments; Learn From Use Cases in Spain

Published: 20 November 2014

ID: G00262854

Analyst(s): Nagayoshi Nakano, Bettina Tratz-Ryan


Smart city projects have shifted from infrastructure construction to operations. Product development managers and strategists at technology service providers should leverage best practices from smart city projects in Spain to successfully build a smart city portfolio.

Table Of Contents
  • Impacts


  • Overview
  • Open Public Data in Smart Cities in Spain
  • Spain Is an Innovation Hub for Cool Vendors
  • Urban Planning and Technology: Where to Start?
    • Malaga
    • Santander

Impacts and Recommendations

  • Stakeholders' different roles and execution approaches in smart city projects will require TSPs' product development managers and strategists to target key sectors for the business development of smart cities
  • The need to improve operational efficiency in key sectors, such as transportation and microgrids, will drive smart city projects, challenging product development managers and strategists to develop differentiated vendor ecosystems
  • Smart city initiatives are considered holistic formulas of technology enablement and citizen services, which will force product development managers and strategists to increasingly benchmark citizen-based experience

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