Gartner Research

Harnessing Supply Chain Complexity as a Catalyst for Growth

Published: 20 November 2014

ID: G00271629

Analyst(s): Virginia Howard


Complexity is a natural phenomenon in the high-tech industry driven by conscious business strategies, including globalization, customization and digitalization. We explore how CSCOs can evolve their approach to complexity by harnessing it as a catalyst and accelerator for growth.

Table Of Contents
  • Impacts


Impacts and Recommendations

  • The management of the inherent complexity of discrete markets, proliferating offerings and unique customer segments has become a distraction to the evolution of the SC organization as a strategic partner in achieving the CEO's primary goal of profitable growth
  • A lack of the right skills has impacted the SC organization's ability to envision and embrace transformational opportunities inherent in complexity
  • Being seamlessly and ubiquitously connected to SC partners is critical to the SC organization's ability to harness complexity

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