Gartner Research

Forecasting the Worldwide IT Services Industry: 1999

Published: 10 April 2000

ID: G0086000

Analyst(s): Michael J. Palma, Robert De Souza, Angelia Kho


This annual report reviews the top line market size and forecasts from Dataquest's IT Services research group and includes a summary of the assumptions and trends behind the numbers. Included in this report is the market size and forecasts for the core market segments and regions of the world. The worldwide IT services industry is expected to more than double by 2003.

Table Of Contents
  • Executive Summary
    • Report Structure
  • Methodology
    • Dataquest's Market Forecast Methodology
    • Forecasting Issues and Processes
    • Key Changes From Last Year
    • Global Macroeconomic Outlook: Fourth Quarter 1999
    • Global Recovery Gathers Momentum on Continued Good News From Asia
    • U.S. Poised for Slowdown as Latin America Looks for Improvement
    • Europe Toasts Fall of Berlin Wall With Brighter Outlook for Future
    • Asia/Pacific Continues to Amaze, but Progress on Needed Reforms Remains Slow
    • Last-Minute World Trade Organization Agreement Improves China's Outlook
    • Japanese Recovery Looks Likely if Yen Cooperates
    • Regional Definitions
  • Worldwide IT Services Market
    • Assumptions
    • Market Size and Forecast
    • IT Services by Region
  • Worldwide Product Support Services
  • Worldwide Professional Services
  • Service Environment Forecasts
  • Worldwide Services Definitions
    • Product Support Services
    • Professional Services
  • Environmental Segmentation

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