Gartner Research

Understanding the Four Pillars of an Application Organization

Published: 21 November 2014

ID: G00271084

Analyst(s): Jim Duggan, Bill Swanton, Matthew Hotle

Summary

Application leaders considering organizational structure changes to improve cost or performance must first understand the roles and skills required for their operating and delivery model.

Table Of Contents
  • Key Challenges

Introduction

Analysis

  • Document Operating and Delivery Models, and Roles and Skills Needed to Support Them
  • Understand the Four Pillars of an Application Organization
    • Pillar No. 1: Business Relationship and Demand Management
    • Pillar No. 2: Consistent Work Practices
    • Pillar No. 3: Defined Roles and Responsibilities
    • Pillar No. 4: Skill Sets and Proficiency Levels
  • Create the "Best" Application Organizational Structure, Supported by the Pillars

Gartner Recommended Reading

©2020 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates. This publication may not be reproduced or distributed in any form without Gartner’s prior written permission. It consists of the opinions of Gartner’s research organization, which should not be construed as statements of fact. While the information contained in this publication has been obtained from sources believed to be reliable, Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartner research may address legal and financial issues, Gartner does not provide legal or investment advice and its research should not be construed or used as such. Your access and use of this publication are governed by Gartner’s Usage Policy. Gartner prides itself on its reputation for independence and objectivity. Its research is produced independently by its research organization without input or influence from any third party. For further information, see Guiding Principles on Independence and Objectivity.

Already have a Gartner Account?

Become a client

Learn how to access this content as a Gartner client.