Gartner Research

Healthcare Provider CIOs Must Confront Cultural Issues When Managing IT Projects

Published: 24 November 2014

ID: G00270915

Analyst(s): Zafar Chaudry, M.D.


The success of a healthcare IT project has at least as much to do with culture as with technology. A healthcare delivery organization CIO must work to instill appropriate cultural values, including trust, commitment, community and collaboration.

Table Of Contents
  • Key Challenges



  • Assess Each of the Described Cultural Aspects and Focus on Formulating a Plan to Manage Them to Maximize the Success Rate of Each IT Project
  • Align the IT Ecosystem's Practices With the HDO's Existing Cultural Realities

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