Gartner Research

Use This Decision Framework to Select a New RCM System for Your HDO

Published: 25 November 2014

ID: G00265860

Analyst(s): Melanie A. Meyer

Summary

Many legacy core revenue cycle management systems are reaching their end of life. This research can guide HDO CIOs who are contemplating replacement decisions and find that a rapidly changing business environment and a frequently disparate internal system landscape complicate the selection process.

Table Of Contents
  • Key Challenges

Introduction

Analysis

  • Use This Decision Framework to Ensure Your RCM Selection Process Identifies the Optimal Vendor Solution Based on Your Requirements
    • Step 1: Assess Business Strategy and Requirements, the Existing Solution Landscape, and Project Factors
    • Step 2: Prioritize Evaluation Criteria Based on Input From All Stakeholders
    • Step 3: Ensure the RFP Contains Detailed Questions to Probe the Vendor's Viability and Ability to Meet Requirements

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