Gartner Research

Use IT Capability Modeling to Build a High-Performing IT Organization

Published: 26 November 2014

ID: G00266861

Analyst(s): Luis Mangi


CIOs are increasingly challenged to build lean, cost-effective, agile IT organizations that can meet complex and changing business demands. By adopting IT capability modeling, they can identify the individual resources and skills required to start building a high-performing IT organization.

Table Of Contents
  • Key Challenges



  • Use an IT Capability Modeling Approach
  • Understand That Every IT Capability Is a Business Capability
  • Define IT Capability Modeling
  • Assess the Current State of Your IT Capabilities

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