Four factors driving big change (novelty, volatility, disruption, scope) pose serious risks that can compromise business transformation outcomes. In both current and future transformation efforts, change agents need to identify these factors and use specific techniques to subdue potential risks.
- Identify the Risks and Opportunities Provoked by the Four Factors of Big Change — Novelty, Volatility, Disruption and Scope
- Execute to Achieve Both the Desired Business Outcomes and an Enduring Capability for Change
- Select and Employ Specialty Techniques Targeted at Specific Critical Change Challenges
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