Gartner Research

Use Science to Keep Big Change From Turning Into 'Big Chaos'

Published: 26 November 2014

ID: G00267248

Analyst(s): Michele Cantara, Samantha Searle


Business transformation in an environment of high novelty, volatility, disruption and scope can result in chaos. Change agents who apply a scientific method to change initiatives can cut through the chaos and move closer to executing revolutionary transformation at digital speed.

Table Of Contents
  • Key Challenges



  • Answer Four Strategic Questions to Anchor Your Business Transformation Initiative to the Observation and Hypothesis Phases of the Scientific Method
  • Apply the Scientific Method to Keep Politics From Undermining Decisions and to Reduce the Novelty Factor Associated With Big Change
  • Subdue the Volatility and Scope Factors of Big Change by Using Operational Intelligence to Execute on Business Transformation at Digital Speed
  • Foster Revolutionary Transformation by Encouraging Periodic "Existential" Sessions When Anybody Can Question Anything

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