Gartner Research

Survey Analysis: CSCOs Must Ensure Digital Business Leaders in Manufacturing Don't Underestimate the Supply Chain Impact

Published: 26 November 2014

ID: G00271479

Analyst(s): Michael Burkett , Noha Tohamy


Over 80% of companies surveyed will transition to digital business in the next two to five years, yet the strategy and leadership are unclear. The CSCO and supply chain strategists need to get involved early to influence these digital business decisions that have long-term supply chain implications.

Table Of Contents

Survey Objective

Data Insights

  • Digital Business Is a Fast-Approaching Reality for Most Organizations, Yet Its Leadership and Strategy Remain Unclear
    • What Does This Mean to the CSCO?
  • Digital Business Leaders Believe Opportunity Outweighs Any Emerging Risks, Including Increased Supply Chain Exposure to Cybersecurity Challenges
    • What Does This Mean to the CSCO?
  • The Capabilities Seen as Essential for Building the Digital Business Will Impact the Supply Chain and Range From Customer Experience Management to New Approaches in Product Development
    • What Does This Mean to the CSCO?
  • Technology Investments Are Being Prioritized Across the Business That Have Potential to Disrupt the Supply Chain If All Technology Road Maps Are Not Aligned
    • What Does This Mean to the CSCO?
  • Methodology
  • Definition

Gartner Recommended Reading

©2021 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates. This publication may not be reproduced or distributed in any form without Gartner’s prior written permission. It consists of the opinions of Gartner’s research organization, which should not be construed as statements of fact. While the information contained in this publication has been obtained from sources believed to be reliable, Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartner research may address legal and financial issues, Gartner does not provide legal or investment advice and its research should not be construed or used as such. Your access and use of this publication are governed by Gartner’s Usage Policy. Gartner prides itself on its reputation for independence and objectivity. Its research is produced independently by its research organization without input or influence from any third party. For further information, see Guiding Principles on Independence and Objectivity.

Already have a Gartner Account?

Become a client

Learn how to access this content as a Gartner client.