Gartner Research

Survey Analysis: CSCOs Must Ensure Digital Business Leaders in Manufacturing Don't Underestimate the Supply Chain Impact

Published: 26 November 2014

ID: G00271479

Analyst(s): Michael Burkett, Noha Tohamy

Summary

Over 80% of companies surveyed will transition to digital business in the next two to five years, yet the strategy and leadership are unclear. The CSCO and supply chain strategists need to get involved early to influence these digital business decisions that have long-term supply chain implications.

Table Of Contents

Survey Objective

Data Insights

  • Digital Business Is a Fast-Approaching Reality for Most Organizations, Yet Its Leadership and Strategy Remain Unclear
    • What Does This Mean to the CSCO?
  • Digital Business Leaders Believe Opportunity Outweighs Any Emerging Risks, Including Increased Supply Chain Exposure to Cybersecurity Challenges
    • What Does This Mean to the CSCO?
  • The Capabilities Seen as Essential for Building the Digital Business Will Impact the Supply Chain and Range From Customer Experience Management to New Approaches in Product Development
    • What Does This Mean to the CSCO?
  • Technology Investments Are Being Prioritized Across the Business That Have Potential to Disrupt the Supply Chain If All Technology Road Maps Are Not Aligned
    • What Does This Mean to the CSCO?
  • Methodology
  • Definition

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