Gartner Research

Apply These Training Techniques to Improve ERP Effectiveness

Published: 02 December 2014

ID: G00269578

Analyst(s): Pat Phelan


Training is vital to achieving long-term value from your ERP investment. ERP leaders should apply proven training methods that accommodate variations in the workforce demographics.

Table Of Contents


  • Use a Mix of Training Methods to Meet Pre- and Postimplementation Training Requirements
  • Ensure That Training Methods Address How the ERP Solution Fits Within the Business Context
  • Screen Carefully for Aptitude and Skills When Choosing Staff to Act as Trainers
  • Replace Traditional Training Methods With New Approaches and Technologies Where the Workforce Demands to Learn in New Ways

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