Gartner Research

IT Key Metrics Data 2015: Key Outsourcing Measures: Outsourcing Profiles: by Industry

Published: 15 December 2014

ID: G00266090

Analyst(s): Shreya Futela , Disha Badlani , Linda Hall


This research contains metrics regarding Information Technology (IT) outsourcing by industry. The focus of this report is on IT spending and staffing as well as qualitative analyses around management of the sourcing process. Information provided was collected throughout 2014 from a global audience.

Table Of Contents


  • Overview
    • IT Key Metrics Data Research Background
    • IT Key Metrics Data Key Outsourcing Measures Overview
    • Using This Research
    • Gartner IT Key Metrics Data Series
    • IT Key Metrics Data Source
  • Information Technology Outsourcing Analysis Framework
  • IT Outsourcing Analysis Demographics
  • IT Outsource Spending as a Percent of Total IT Spending, by Industry
  • IT Outsourcing Dollars Managed per FTE by Industry
  • Conclusions
  • Appendix: Exploring Gartner's Prescriptive Benchmark Analytics Capabilities
    • Gartner Benchmark Analytics Select Case Studies

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