Gartner Research

IT Key Metrics Data 2015: Key Infrastructure Measures: Storage Analysis: Multiyear

Published: 15 December 2014

ID: G00266058

Analyst(s): Linda Hall , Disha Badlani , Shreya Futela


This research contains high-level storage cost efficiency and support staff productivity ratios for organizations managing operations internally. Information provided was collected between 2010 to 2014 from a global audience.

Table Of Contents


  • Overview
    • IT Key Metrics Data Research Background
    • IT Key Metrics Data Key Infrastructure Measures Overview
    • Using This Research
    • Gartner IT Key Metrics Data Series
    • IT Key Metrics Data Source
  • Storage Analysis Framework
    • Non-personnel Costs
    • Personnel Costs/FTEs
  • Storage Cost as a Percent of Total IT Cost
  • Annual Storage Cost per Raw Terabyte (TB)
  • Storage Cost Distribution
  • Storage Utilization Rate
  • Storage FTEs as a Percent of Total IT FTEs
  • Salaries and Benefits Cost per Storage FTE
  • Storage FTE Distribution: Insourced Versus Contractor
  • Raw TB per Storage FTE
  • Conclusions
  • Appendix: Exploring Gartner's Prescriptive Benchmark Analytics Capabilities
    • Gartner Benchmark Analytics Select Case Studies

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