This research contains high-level storage cost efficiency and support staff productivity ratios. Information provided was collected throughout 2014 from a global audience. Key cost and support distributions as well as metrics based on environment scale are also included.
- IT Key Metrics Data Research Background
- IT Key Metrics Data Key Infrastructure Measures Overview
- Using This Research
- Gartner IT Key Metrics Data Series
- IT Key Metrics Data Source
- Storage Analysis Framework
- Non-personnel Costs
- Personnel Costs/FTEs
- Storage Analysis Data Demographics
- Storage Cost as a Percent of Total IT Cost
- Annual Storage Cost per Raw Terabyte (TB)
- Storage Cost Distribution
- Storage Utilization Rate
- Storage FTEs as a Percent of Total IT FTEs
- Salaries and Benefits Cost per Storage FTE
- Storage FTE Distribution: Insourced Versus Contractor
- Raw TB per Storage FTE
- Appendix: Exploring Gartner's Prescriptive Benchmark Analytics Capabilities
- Gartner Benchmark Analytics Select Case Studies
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